Home - Jessica Chen | Author | Speaker

“Get noticed at work for all the right reasons.”

– Jessica chen

SPOKEN AT:

✦ Google ✦ Microsoft ✦ Mattel ✦ United Nation ✦ Citibank ✦ International Finance Corporation ✦ S&P Global ✦ Sage ✦ Medtronic ✦ Harvard Business School ✦ DanFoss ✦ Purdue Pharma ✦ Liberty Mutual ✦ Etiqa Maybank ✦ Molson Coors ✦ Google ✦ Microsoft ✦ Mattel ✦ United Nation ✦ Citibank ✦ International Finance Corporation ✦ S&P Global ✦ Sage ✦ Medtronic ✦ Harvard Business School ✦ DanFoss ✦ Purdue Pharma ✦ Liberty Mutual ✦ Etiqa Maybank ✦ Molson Coors ✦ Google ✦ Microsoft ✦ Mattel ✦ United Nation ✦ Citibank ✦ International Finance Corporation ✦ S&P Global ✦ Sage ✦ Medtronic ✦ Harvard Business School ✦ DanFoss ✦ Purdue Pharma ✦ Liberty Mutual ✦ Etiqa Maybank ✦ Molson Coors ✦ Google ✦ Microsoft ✦ Mattel ✦ United Nation ✦ Citibank ✦ International Finance Corporation ✦ S&P Global ✦ Sage ✦ Medtronic ✦ Harvard Business School ✦ DanFoss ✦ Purdue Pharma ✦ Liberty Mutual ✦ Etiqa Maybank ✦ Molson Coors

Now Available Worldwide

#1 Communications New Release

Now Available Worldwide

#1 Communications New Release

"One of the best books on communication I’ve ever read. A must read for anyone and everyone in business today!" - Bob Burg, global bestselling author of The Go-Giver

Ever wonder why the “loud” people at work get noticed, rewarded, and promoted? Do you worry that you need to be loud to succeed at work, too?

When Jessica Chen entered the workforce, she felt like everything she had been taught growing up in a Quiet Culture household—where deference, humility, harmony, and dogged hard work were praised—failed to set her up for success in the “real world.” Her ingrained values were in direct contrast with what was actually needed to stand out in a Loud Culture workplace. The result? Feeling underappreciated, passed over for opportunities and promotions, and completely stuck.

Building on the lessons she learned as an award-winning TV news journalist and a top communication instructor, Smart, Not Loud introduces a new way of getting noticed at work, without being loud, aggressive, or boastful. Through instructive anecdotes and research-backed principles, readers will learn to get ahead at work, authentically show up, and truly feel seen.

Praise for Jessica's Speaking & Book

“Jessica partnered with our Multi-Cultural Business Impact Network and we received a lot of great feedback from the hundreds of attendees and would recommend Jessica to any corporate organisation looking to address topics around cross-cultural communications.“

- HP

“Jessica is a dynamic speaker who is both inspirational and educational. She is an expert in communication and she has a profound understanding of business solutions. Jessica is amazing and captivated our audience.

They walked away with actionable strategies to succeed in the workplace!”

- Mattel

“This masterpiece of a book is chock-full of powerful ideas for communicating your VALUE in a persuasive and compelling manner.

As a lifelong student of communication and persuasion, I believe this is one of the very best books on this topic I’ve ever read. A must read for anyone and everyone in business today!”

- Bob Burg, coauthor of bestselling book, The Go-Giver

“Jessica is an amazing speaker and mentor who knows how to deliver engaging and practical lessons.

We all walked away with actionable takeaways, which is rare! Thank you, Jessica for this awesome session for our audience!”

- Microsoft

“A master guide for how to thrive at work. Chen shows us the way to be heard without having to be loud.”

- Vanessa Van Edwards, national bestselling author of Cues and Captivate

“Jessica gave us a path forward, providing many insights, specific learning points, and key actions that colleagues can undertake to create a more collaborative, purposeful, and successful working environment for all.

It was a wonderful, positive, and empowering experience for our diverse colleagues and allies.”

- S&P Global

“This book is great for anyone who wants to get better at understanding their quiet coworkers, and helps those who are naturally quiet find ways to speak up and stand up for themselves effectively.

This is a must-read for anyone looking to make their mark in today’s diverse workplaces.”

- Matt Abrahams, author of Think Faster, Talk Smarter

“Jessica’s talk was so relatable, I found myself nodding along in agreement as she shared her personal struggles and triumphs.

Her passion and expertise are truly remarkable, and I can say with certainty that her talk was one of the best I have ever attended.”

- Sage

“This book truly resonates with those from Quiet Cultures, offering relatable examples and practical tips that will have you nodding in recognition and laughing at the shared experiences.

With her accessible writing style, Chen provides valuable insights and guidance.”

- Lung Nien Lee, Chairman, Citi Private Bank, Asia South

“Jessica is humble, kind, knowledgeable and a fantastic teacher to employees at all levels.

Our organization was delighted to learn from Jessica, and we hope that we can work with her again soon!”

- Asics

- HP

They walked away with actionable strategies to succeed in the workplace!”

- Mattel

“This masterpiece of a book is chock-full of powerful ideas for communicating your VALUE in a persuasive and compelling manner.

As a lifelong student of communication and persuasion, I believe this is one of the very best books on this topic I’ve ever read. A must read for anyone and everyone in business today!”

- Bob Burg, coauthor of bestselling book, The Go-Giver

“Jessica is an amazing speaker and mentor who knows how to deliver engaging and practical lessons.

We all walked away with actionable takeaways, which is rare! Thank you, Jessica for this awesome session for our audience!”

- Microsoft

“A master guide for how to thrive at work. Chen shows us the way to be heard without having to be loud.”

- Vanessa Van Edwards, national bestselling author of Cues and Captivate

It was a wonderful, positive, and empowering experience for our diverse colleagues and allies.”

- S&P Global

This is a must-read for anyone looking to make their mark in today’s diverse workplaces.”

- Matt Abrahams, author of Think Faster, Talk Smarter

“Jessica’s talk was so relatable, I found myself nodding along in agreement as she shared her personal struggles and triumphs.

Her passion and expertise are truly remarkable, and I can say with certainty that her talk was one of the best I have ever attended.”

- Sage

“This book truly resonates with those from Quiet Cultures, offering relatable examples and practical tips that will have you nodding in recognition and laughing at the shared experiences.

With her accessible writing style, Chen provides valuable insights and guidance.”

- Lung Nien Lee, Chairman, Citi Private Bank, Asia South

“Jessica is humble, kind, knowledgeable and a fantastic teacher to employees at all levels.

Our organization was delighted to learn from Jessica, and we hope that we can work with her again soon!”

- Asics

- HP

About Jessica

Jessica Chen is a global communication expert, author and speaker.

She has taught over 2 million people how to improve their communication skills at work, and has been featured in Forbes, Fortune, Entrepreneur and Market Watch, Inc..

She is a highly requested speaker on communications and collaboration and has spoken at Google, Microsoft, Mattel, and the United Nations.

Jessica is the Founder & CEO of Soulcast Media, a top communication training company. She is a former television journalist and has won an Emmy-Award as well as multiple Associated Press awards.

About Jessica

Invite as a Speaker

Jessica’s keynotes, workshops, and trainings are for professionals who want to communicate, collaborate, and stand out in a global workplace. Audiences leave energized with frameworks to improve how they position themselves for maximum visibility.

Buy the Book

Join the global “Smart” movement to  stand out and speak up at work with  tact. This must-read book is packed with communication tips where everyone, whether they  resonate with a Quiet Culture or a Loud  Culture, will learn how to advocate for  themselves at work.

Learn with Jessica

With over 2 million learners, Jessica’s  e-courses have elevated professionals around the world to  become better communicators. Her  engaging style married with easy-to-follow  frameworks will help anyone looking  to speak more confidently in the workplace.

Grab Jessica's Workbook

Download Jessica Chen’s “Ultimate Communicate Mindset Workbook” to start speaking with confidence now!